Client Resources

Laboratory Schedule:
Removables, Fixed, Sport Guards
Bleaching Trays
Anti-Snoring Appliances
3 days
3 days
4 days
5 days
5 days
  • All appliances are guaranteed against material and fabrication defects for three months.
Extended Insurance
You can purchase additional one year insurance covarage for $30.00 per appliance.

Your extended insurance covers:
  • Broken appliance will be repaired at no additional cost;
  • Damaged beyond repair, or lost appliance will be remade according to original prescription at no additional cost;

No questions asked, no hassle, no problem; just indicate on the prescription at the time of order.

Shipping Information:
  • FREE pick up & delivery in Ottawa/Gatineau/Ogdensburg region, or when using US Postal Services, Priority Mail (mailing supplies provided);
  • Call 1-888-250-RPOL (7765) for laboratory schedule or special arrangements.
Have a Question?
We provide friendly customer service that supports long-term relationship.

Call us Toll-Free: 1.888.250.7765; or
Invoices and Statements
An invoice will be send with each case with the appliance details, and any other instructions, that may apply to that particular case. We utilize a monthly statement, which is mailed at the end of each month. This statement details all transactions (charges, payments, credits) during the previous month and shows any outstanding account balances. Our payment policy is net 30 days from the date of receipt of the invoice. We apply a carrying charge of 1.5 % per month on the unpaid amount. For you added convenience, we accept most major credit card. Accounts can also be established as "auto pay", which automatically charges their monthly statements to a credit card on reoccurring basis. R-Pol Orthodontic Laboratory Invoices and Statements
R-Pol Orthdontic Laboratory
Toll-Free: 1.888.250.7765
Updated: 13.03.2018